Operations Management

Key differences between 12th and 11th editions

• Time lapse between previous and current publications: 3 years (2011 vs 2014).
• William J. Stevenson's Production/Operations Management book was originally written in 1982.
• The Twelfth Ed. includes many new examples of real-world applications, problems, and exercises.
• Added material and coverage in the Twelfth Ed:
• Chapter 1:
• Career opportunities in the operations management and professional associations.
• New readings on analytics; influence of agility on creating competitive advantages.
• Chapter 2:
• Examples of factors affecting balanced scorecard.
• New reading on productivity advantage of Netherlands' tomato growers.
• Chapter 6:
• Radio-frequency identification (RFID) tags.
• New readings about replacement of factory workers with robots at Foxconn (a major Apple and Samsung supplier); patient room of the future.
• Chapter 8: New reading about improved tech tools for franchise site selection.
• Chapter 9: Six Sigma methodology.
• Chapter 12:
• Enterprise resource planning (ERP).
• Setup guide for Material requirements planning (MRP).
• Chapter 14: Advantages and disadvantages of lean manufacturing.
• Chapter 15:
• ERP and Supply chain management.
• Supply chain management for small business.